Financial Information

Our Financial Services Team assist patients by explaining the payment process and answering any questions regarding medical charges.

This page describes the financial and registration process for our patients.

If you have further questions after reading this information, please do not hesitate to speak with any member of the Finance team listed at the bottom of this page. 

• Johns Hopkins International accepts the following methods of payment:  Credit card (Visa, MasterCard, American Express), Traveler’s Checks, US check, cash, or wire transfer.  To electronically transfer funds to a Johns Hopkins account, please contact us for instructions.
  
  
• Before each appointment, a Financial Counselor will confirm your appointment registration and request a deposit for the visit.
  
  
• All deposits are based on an estimate prepared for the specific service and/or treatment you are seeking.  Please note, however, that actual charges often vary from the estimate.
  
  
• Before your departure, a Financial Counselor will be available to review all posted and estimated charges, and payments.  If additional consultations and/or tests were performed, the Financial Counselor may request an additional deposit.

Frequently Asked Questions

Why am I required to sign a credit card authorization form? 

A signed credit card authorization form is needed as confirmation for Johns Hopkins to schedule your initial appointment.  The credit card authorization also gives Johns Hopkins your consent to charge your card for any charges posted after your departure.  We will notify you before charging your card if the balance exceeds US $500. Finally, should you cancel less than 48 hours before your appointment a US $250 late cancellation fee will be charged to your credit card.

When must I make a deposit for my treatment? 

Deposits are required 7 business days before scheduled inpatient surgeries and 2 business days before scheduled outpatient appointments and procedures.  Deposits are based on a personalized cost estimate prepared in consultation with your treating physician.  Deposits must be 100% of the estimated cost.

Why must I pay before my appointment? 

A guarantee of financial authorization and coverage is required before registration of any patient appointment.  Your deposit is this guarantee if you are a self-pay patient.  Patients who have health insurance with a company that has a contract with Johns Hopkins may use the insurance pre-authorization letter as financial authorization and guarantee.

When will I receive my final bill and statement? 

Charges for your medical visits are not immediately posted.  Hospital and facility charges are posted 5 to 7 business days after your date of service.  Physician charges often require 30 days or more after your visit to be posted.  As a result, a final bill that includes all hospital and physician charges cannot be issued until 45 to 60 days after your visit.  Refunds for overpayments will be included in your final bill and statement.  Rapid billing statements for already posted charges are available upon request.

Can Johns Hopkins bill my insurance company for my medical charges? 

Johns Hopkins has contracts with several insurance companies.  However, insurance pre-authorization for care is required within 48 hours of the scheduled appointment.  A list of insurance companies contracted with Johns Hopkins is available upon request.  If Johns Hopkins is not contracted with your insurance company, you will be asked to make a deposit for your medical treatment.  Every effort will be made to supply you with billing invoices and medical records to help you obtain reimbursement from you insurance company.

When will I know if I owe a balance or will receive a refund? 

Before your departure, a Financial Counselor will meet with you for an exit interview to discuss your charges and payments, and answer questions you may have.  An estimate of your total charges will be prepared based on the available information.  Please note that not all charges will have been posted by the time of your exit interview.  Therefore, actual charges on your final bill will vary from this estimate of total charges. 

Contacting Our Financial Services Team

Please call our main number (1-410-955-8032), for assistance regarding any aspect of the payment process.